IQAutoJobs

Sales Consultant

Company: Jameel Motors Iraq

Location: Baghdad

Type: FT

Job Overview

JOB OVERVIEW

The Retail Sales Consultant is a key front-line role responsible for actively engaging customers in the showroom, presenting new vehicles, and guiding them through the entire sales process to achieve individual sales targets. Reporting directly to the Branch Sales Manager, this position is crucial for delivering exceptional customer experience and driving new car sales at the branch level.

KEY RESPONSIBILITIES

Customer Engagement & Sales:

  • Greeting and welcome customers into the showroom with enthusiasm, actively listening to understand their needs and preferences for a new car.

  • Present new vehicles, explain features, benefits, and technology, and conduct engaging test drives to showcase vehicle performance.

  • Guide customers smoothly through the sales process, from initial inquiry and vehicle selection to negotiation, financing options, and successfully closing deals.

  • Consistently meet or exceed individual new car sales targets set by the Branch Sales Manager.

Lead & Follow-up Management:

  • Proactively follow up on sales leads generated from various sources, including showroom walk-ins, phone inquiries, and online submissions.

  • Conduct post-sale follow-ups with customers to ensure their satisfaction with the vehicle purchase and overall buying experience.

  • Follow up diligently with prospects after their first showroom visit, adhering strictly to company sales guidelines and established communication protocols.

Customer Service & Showroom Standards:

  • Provide excellent customer service and ensure a positive, welcoming, and memorable purchase experience for every customer.

  • Maintain the cleanliness, organization, and presentation of assigned showroom areas and display vehicles.

CRM Utilization:

  • Accurately and promptly record all customer interactions, leads, and sales activities in the Customer DMS system.

SKILLS AND COMPETENCIES

  • High school diploma or equivalent

  • candidates, prior sales experience, preferably in automotive retail, electronics, or a similar fast-paced, customer-facing sales environment, is a plus.

  • Proven ability to engage customers effectively, present products persuasively, and close sales.

  • Strong focus on customer satisfaction, providing hospitality, and building rapport.

  • Good verbal communication skills (fluent in Arabic is essential; basic English is a plus).

  • Eagerness and ability to quickly learn and explain vehicle features, specifications, and benefits.

  • Friendly, approachable, and able to build positive relationships with diverse customers.

  • Driven to achieve individual sales targets and contribute to team success.

 

Benefits

  • Social Security

  • Annual Leave

  • Sick Leave

  • Continuous Learning

  • Health Insurance

  • Sales Incentive



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