HR & Admin Sr. Specialist

Company: Jameel Motors Iraq

Location: Erbil

Type: FT

Job Overview

JOB OVERVIEW

The HR & Admin Senior Specialist is a vital support role responsible for providing comprehensive Human Resources and Administrative assistance, ensuring smooth daily operations, compliance with labor laws, and effective employee services for our organization in Iraq. Reporting directly to the HR & Admin Manager, this position is instrumental in contributing to a well-managed and productive work environment.

KEY RESPONSIBILITIES

HR Operations & Employee Lifecycle Management:

  • Support the HR & Admin Manager in managing various aspects of the employee lifecycle, including comprehensive onboarding and orientation processes for new hires, facilitating internal transfers and promotions, and managing offboarding procedures.

  • Maintain accurate, up-to-date, and confidential employee records (both physical and digital files) within the Human Resources Information System.

  • Assist in the effective communication and implementation of HR policies, procedures, and company guidelines across the organization.

  • Handle day-to-day HR inquiries from employees regarding policies, benefits, leaves, and other administrative matters, providing timely and accurate information.

Compensation & Benefits Administration Support:

  • Assist with the administration of employee compensation and benefits programs, including preparing payroll inputs, managing various types of leave requests, and supporting health insurance claims processing.

  • Ensure adherence to established compensation structures and benefits policies, assisting with data accuracy and compliance checks.

Employee Relations & Compliance Support:

  • Support the HR & Admin Manager in managing employee relations issues, including assisting with grievance procedures, disciplinary actions, and conflict resolution, ensuring fair and consistent application of company policies.

  • Ensure that all HR and administrative practices strictly comply with Iraqi labor laws, social security regulations, and other relevant local legal requirements.

  • Assist in preparing necessary documentation and reports for internal and external audits related to HR and administrative compliance.

Administrative Operations & Office Management:

  • Coordinate daily administrative operations, ensuring a smooth, efficient, and well-organized office environment.

  • Manage inventory of office supplies, oversee maintenance of office equipment, and coordinate services with various administrative vendors.

  • Assist with the logistical coordination for company events, internal meetings, and business travel arrangements for staff and visitors as required.

  • Support the process of obtaining and renewing necessary company permits, licenses, and official registrations required for ongoing operations in Iraq.

  • Provide general facility support for the HQ office (non-dealership specific), including coordinating cleanliness, basic maintenance, and security protocols.

DMS & Reporting:

  • Accurately input and meticulously maintain employee data and other HR-related information in the Human Resources Information System.

  • Generate various routine HR reports (headcount reports, turnover rates, leave balances, attendance) and administrative reports for the HR & Admin Manager, aiding in data-driven decision-making.

  • Assist in fundamental data analysis to identify HR trends and support strategic HR initiatives.

SKILLS AND COMPETENCIES

  • A bachelor’s degree or higher qualification is preferred.

  • A minimum of three years of hands-on experience in HR & Admin operations.

  • Fluency in English, Arabic, & Kurdish are required

  • Strong practical experience in managing employee records, onboarding, offboarding, and administering general HR processes.

  • Solid understanding of Iraqi labor laws, social security regulations, and other relevant employment legal frameworks.

  • Proven ability to manage daily office operations, general facility coordination, and administrative procurement effectively.

  • Ability to assist in managing employee relations issues with discretion, professionalism, and adherence to policy.

  • Highly meticulous, exceptionally organized, and capable of managing complex HR records, documentation, and administrative tasks with precision.

  • Ability to identify routine HR and administrative challenges and propose practical solutions.

  • High level of integrity and proven ability to handle sensitive and confidential information with utmost discretion.

  • Strong awareness and appreciation for Iraqi cultural nuances in the workplace and in employee interactions.

  • Highly driven to achieve targets, consistently taking initiative, and driving success in HR and administrative support

Benefits

  • Social Security
  • Annual Leave
  • Sick Leave
  • Continuous Learning
  • Health Insurance
  • Career Development


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